Delivery

We will always endeavour to ensure your items are dispatched and delivered to you without delay.

Provided all the conditions above are met, orders will be dispatched within 48 hours of the order being accepted.

We deliver to the United Kingdom including BFPOs (British Forces Post Office). Unfortunately, we do not deliver to the Channel Islands or a PO BOX address. We do not post to hotels or storage units. If you are making an order using our finance options, we can only deliver to your home address as provided on your finance agreement. We are unable to accept responsibility for items delivered to houses of multiple occupancy. You should not accept any items that appear to have been tampered with (i.e., split bags, opened boxes, or items that have been resealed with tape). Items that appear tampered with should be refused and returned to us.

Jewellery Minted Limited reserves the right to refuse delivery to any address deemed unsafe, unlawful, or unreasonable.

If the buyer fails to take delivery of an item, Jewellery Minted Limited will not be held liable for any delays.

Orders placed before 1pm will be dispatched the same working day. Orders placed after 1pm Friday will be dispatched on Monday, excluding Bank Holidays.

All items will be delivered by Royal Mail Special Delivery, which requires a signature by the customer. Royal Mail Special Delivery aims for goods to be delivered within 24 hours of dispatch. If your item has not been delivered within 7 working days from receiving your dispatch email, you must notify us by calling 0121 769 3633 or emailing [email protected] so we can contact Royal Mail to locate the item.